PTA and Celonis are strategic partners

Market leader for process mining couples solutions with implementation expertise and process consulting from PTA

The Mannheim-based management consultancy PTA GmbH and Celonis SE, market leader for Process Mining and Process Excellence software with headquarters in Munich and New York, recently concluded a strategic partnership. In particular, companies from the upper mid-sized sector and groups that have numerous process flows will in future be able to obtain powerful process mining solutions from Celonis and the many years of expertise of PTA consultants in software implementation and process consulting from a single source.

In order to find the right answers to the manifold challenges of digitisation and to meet the growing demand of customers for personalised services, companies need a very good understanding of their business processes and their procedures. “Only those who have a detailed knowledge of how internal company processes are structured can also tap optimisation potential and thus shape a company. Together with Celonis, we are marrying modern process mining technology with our wide-ranging knowledge, which we have gained over 50 years in many implementation, process consulting and process implementation projects,” says Dr. Tim Walleyo, Managing Director of the management consultancy PTA GmbH, about the advantages of the partnership with Celonis. The Celonis partner ecosystem is a global network of transformation specialists and enthusiasts. The aim is to enable companies to carry out smart and efficient transformation.

Process mining – getting to the bottom of the process sequences

Especially larger companies, which map many process flows, such as banks and insurance companies, but also in trade and production, there is basically no way around the use of process mining. This is because the technology makes every step in every process traceable, if necessary down to a document basis. This makes deviations, outliers or possible bottlenecks visible, which make process chains inefficient. Process mining tools analyse the logs, i.e. the events in the process. These events are in turn assigned to a process instance. Using these event logs, companies can recognise the current state of the processes in their organisation, compare them with the target process models and derive targeted measures from them: In this way, business processes can be optimally adapted, improvement potential can be fully exploited, efficiency can be increased and costs can be saved.

Karina Vogl, VP Partner Management EMEA at Celonis, says: “We are pleased to partner with PTA to support companies in their transformation efforts. Despite all efforts to drive the digital transformation, even the best-run companies only achieve an average capacity of 78%, and the others look even worse because their processes are anchored in a rigid and fragmented IT landscape. But Celonis can help change this and enable companies to optimise their “execution capacity” by analysing data from IT systems, identifying bottlenecks and taking action to remove obstacles. This Celonis solution builds on the existing software landscape and is designed to optimise existing digital investments”.

Seamless integration into any IT system landscape

For process mining technology to be fully effective, it must be seamlessly integrated into a company’s IT infrastructure. Within the framework of the strategic partnership, the Mannheim-based management consultancy PTA takes over this part. The consultants are not only experienced when it comes to implementing applications and IT solutions in existing system landscapes and customising them, but also have the necessary expert knowledge of industry-specific process flows. “Regardless of which IT landscape we find at a customer, whether we are dealing with standard software or heterogeneous individual solutions – we analyse which systems the value-adding processes run through and know which interfaces we can use to integrate the Celonis tools in a meaningful way and which adaptations our developers have to make if necessary. In this respect, our skills complement each other perfectly and we are pleased to be part of the Celonis partner ecosystem,” says Dominik Lenhard, Head of Digital Processes at PTA.

In addition, PTA’s IT consultants are proven experts when it comes to process modelling, management and controlling. The focus here is always on the value-adding end-2end processes in the company and the challenge of consistently aligning these processes digitally with customer requirements. The IT professionals thus provide additional important impulses for the continuous improvement of internal company processes and thus support companies in fully exploiting the potential of their data.

About Celonis

Celonis is the market leader for AI-supported process mining and process excellence software. With headquarters in Munich and New York and more than 1,000 employees worldwide, Celonis helps companies in all industries to eliminate frictional losses in critical business processes and improve their performance. The solution understands how processes really work, detects frictional losses in real time and eliminates them with intelligent automation and recommendations for action. Companies around the world, including Siemens, Uber, Citi, Coca-Cola and Vodafone, use Celonis software to improve their performance and business results, generating millions in added value.