Retail

When it comes to fundamental analyses to ensure, further develop or optimize the operation of IT landscapes, we have the necessary methodological expertise. We support our retail customers with strategic planning, quality assurance, and sophisticated business process management (BPM) with the aim of continuously designing processes and optimizing business processes.

In common ERP systems such as SAP, all purchasing processes from forecasting to ordering to supplier invoicing can be mapped digitally. Associated processes, such as payment requests, are controlled. Supplier contracts or inventory management as well as a comparison of supplier invoices with the stored purchase prices can also be managed by the system. Any corrections, cancellations, credit memos or subsequent claims can be automated in this way.

This not only speeds up processes, but also improves supplier relationships through well-maintained and up-to-date data in the supplier and article master. With our proven SAP expertise, we support our retail customers in customizing SAP standard solutions, establish automated workflows, and ensure their maintenance and further development.

As part of their returns management, retailers and suppliers plan, control and monitor their returns. In doing so, they need to keep an eye on information, financial and goods flows. We develop individual IT solutions that enable suppliers to manage returns by assigning return numbers. Suppliers benefit from enormous time savings in the returns process and gain greater transparency over the associated processes.

A good inventory management system supports the smooth flow of goods through the plant. With such a system, warehouse management can register and document all goods movements as well as input and output. Intelligent systems also support scheduling here, for example.

Our IT experts expand a central enterprise resource planning system on behalf of the customer so that a wide range of wholesalers and retailers as well as suppliers have access to a uniform database. The expansion is accompanied by the optimization and standardization of sales planning.

Centralization gives wholesalers, retailers, and suppliers access to all contracts, which can be managed uniformly and structured in terms of content. This creates a solid basis for efficient billing of all centrally or decentrally recorded services such as inbound deliveries, outbound deliveries or services. This leads to greater transparency and cost savings.

On behalf of a customer, we programmed a special IT tool that can be used to specifically evaluate past web campaigns and relate them to the sales figures achieved. In a first step, a detailed business analysis was conducted and based on its results, the development of the planning tool as well as its quality assurance was advanced, taking into account different levels in the database context. Particularly in view of the fact that the number and prices of the items on offer vary greatly from region to region, the IT solution enables a differentiated analysis of individual promotions in terms of their turnover rate.

In the context of modern and efficient purchasing planning, the issues of traceability are playing an increasingly important role and require comprehensive transparency. On this basis, we have developed a web-based IT tool in a customer project, with which article and supplier data, conditions, transport routes, contract comparisons and supplier confirmations can be clearly recorded, displayed and maintained in comparison with the purchase prices. In addition, we manage the interfaces to third-party systems and reports. In this way, data from different sources can be bundled for a holistic view. Live support rounds off our services.