Short description:

Adjusting the standard software to changed modalities: integrating the data stock from an insurance company that was bought.

Supplement:

Modification of customer correspondence (text modules), changing the rate calculations for residential buildings, changing the collective agreements in the context of the euro changeover.

Technical description:

Data migration from purchased third-party system (also SAVAG) to own SAVAG system, optimization of contract conditions, tariff calculation and the customer contact, simplification of processes in the specialist departments.