Short description:

Adjusting the standard software to changed modalities: integrating the data stock from an insurance company that was bought.


Modification of customer correspondence (text modules), changing the rate calculations for residential buildings, changing the collective agreements in the context of the euro changeover.

Technical description:

Data migration from purchased third-party system (also SAVAG) to own SAVAG system, optimization of contract conditions, tariff calculation and the customer contact, simplification of processes in the specialist departments.