Project ID: 773 | Branch group: Retail & Logistik | Branch: traffic / transport / logistics
Central customer feedback system
Project start/end: 01.05.1998 - 22.10.2003
Creating shipment information and status information for a shipment (similar to the mail tracking system) and automatically transferring data to a customer.
Centralizing the customer feedback, which is currently created in a decentralized manner.