Project ID: 761 | Branch group: Life Science | Branch: chemical industry
Changes and cancelations in order processing
Project start/end: 01.03.2001 - 31.08.2002
Developing an e-mail based application for changing or canceling orders.
Orders are found via the "order status" module and the SAP systems are connected to Java via RFC (remote function calls). After finding orders, customers can change them online or cancel them online, provided that the goods have not yet been dispatched.
Generating e-mails to customers and field staff, with data about customer changes or cancelations via e-commerce.