Project ID: 1087 | Branch group: Manufacturing Industry | Branch: glass / cement / porcelain industry
Project start/end: 01.03.2003 - 18.07.2003
The Lotus Notes application is used to enter and process complaints for incoming deliveries. The evaluation can be carried out according to different criteria.
The application runs decentrally in the individual branches of the company. The data stock of the individual branches is replicated at regular intervals with the head office.