Preparation and conduction of training in the area of SAP dunning process and creation of training documentation.
In a SAP ERP system, training is carried out with employees from the finance departement based on specific examples in the area of receivables management and test dunning runs are carried out jointly. The training includes both the presentation of the basic and advanced applications of various function(e.g. parameter maintenance, execution, checking dunning lists, deleting parameters, etc.) that are specificall tailored to customer-specific requirements.
The customer uses a SAP ERP system for finance. Within the ERP system, dunning letters can be created using the integrated SAP dunning process and sent to business partners by post or email. As part of customer training, the relevant functions are to be presented and trained using practical examples.