Project ID: 649 | Branch group: Manufacturing Industry | Branch: automotive industry
Customer management integration: eCOM
Project start/end: 07.03.2001 - 07.09.2001
Short description:
Integration of a customer and dealer portal in Clarify eFrontOffice 8.0.
Technical description:
Customer inquiries are forwarded to the dealers that the customer selected. The manufacturer can track processing of queries and call up statistics.