The EDI connection of customers for electronic orders to support the e-commerce department of a paper merchant in the course of a merger of two companies is realised. The EDI connection of customers for electronic orders serves as an important step towards digitalisation in form of process automation and consolidation of the respective company-specific processes.
The electronic orders are transmitted from sender (buyer) to recipient (seller) by previously agreed means (e.g. FTP, e-mail). In the middleware 'Lobster_data', the respective source format is converted into a uniform target format (IDoc ORDERS05) for all customers by setting up customer-specific mappings (profiles). Another mapping (profile) ensures the uniform transfer for all customers by means of a web service to another middleware (web application developed individually by the customer), which is used to import data into the SAP S/4HANA merchandise management system with automatic order generation. In addition to interface coordination with the e-commerce department, technical implementation in 'Lobster_data' is an important focus of the project.
The work is carried out for the customer's IT department on behalf of the e-commerce department. The e-commerce department provides technical and organisational support for the EDI connections to support its own sales department as well as its end customers. The use of the tool 'Lobster_data' leads to a strong process standardisation and transfer of the received data to the middleware developed by the customer in structured form (IDoc). Within the web application, the IDocs are either automatically forwarded immediately after successful processing or stopped in the event of an error. Stopped IDocs are checked by a clerk and then released manually if necessary. After the order data is forwarded by the web application to the SAP S/4HANA system, the data is validated again. If successful, an SAP order is created or entered in an Idoc error list for further processing.S/4HANA system, the data is validated again. If successful, an SAP order is created or entered in an Idoc error list for further processing.