Quarterly invoicing of notebook flat rates for the individual plants. The support is mainly related to the SAP modules SD and FI. The focus is on the complaint cases.
The support mainly relates to the SAP modules SD and FI. Excel lists with customer information, material, quantity as well as complaint cases are transmitted by the respective plant managers. Invoicing is to be done on the basis of this information. The focus is on complaints. Here, a calculation is carried out via Excel before invoicing, where calculations are made to the day.
Mass invoicing, especially in the case of complaints, takes a lot of time. The aim of the support is to make the billing activity faster and complete it until a tool is developed that automates this activity.