Short description:

Developing a prototype: an existing, server-based web application for supporting the service field staff in the area of diagnostic instruments is expanded to include an offline component.


The aim is to implement a framework application that the field staff can use to switch between online and offline modes as required. To ensure that the operation is user-friendly, the user works with the same user interface for data input in both operating modes.

Technical description:

If it is not possible to create an online connection during servicing, the field employee shall be able to record working hours and parts and hand the customer a service report (printout).