Project ID: 1450 | Branch group: Life Science | Branch: pharmaceutical industry
Offline solution for field staff
Project start/end: 21.06.2004 - 31.07.2004
Developing a prototype: an existing, server-based web application for supporting the service field staff in the area of diagnostic instruments is expanded to include an offline component.
The aim is to implement a framework application that the field staff can use to switch between online and offline modes as required. To ensure that the operation is user-friendly, the user works with the same user interface for data input in both operating modes.
If it is not possible to create an online connection during servicing, the field employee shall be able to record working hours and parts and hand the customer a service report (printout).