Customer orders that are created in the enterprise resource planning system for the branches are to be increasingly mapped using the central enterprise resource planning in SAP ERP 6.0 Retail. This includes creating customer orders, inventory posting of the delivers-related goods issue, invoicing of end customers, internal invoicing (as these are cross-company-code sales), and posting and settlement of down payments.


PTA provides support both for the conceptual design and the implementation. This includes customizing in SAP Retail, defining the extensions and, in particular, the interfaces between the enterprise resource planning systems.


In the foreseeable future, the customer wants to invest more heavily in enmeshing the omni-channel processes, and "get to know customers better." Introduction of GK POS is also intended to standardize point-of-sales integration with SAP, as well as implement a close-to-standard solution in which certain aspects of the present customer order processing are optimized.