Ongoing support and further development is provided for the FI, CO, SD and MM modules in multiple R/3 installations in Austria and Switzerland.
The systems communicate via ALE/IDoc and with SAP R/2 and third-party systems via EDI. A Seeburger system is used for the EDI communication. In addition to ongoing second level support, the project team also supports further developments and release upgrades.
Customers order diagnostic products from foreign companies. These are recorded in the corresponding R/3 systems and forwarded to the central sales and distribution system in Switzerland via ALE/IDoc. From there, the orders are forwarded to the production facility in Germany.