Customer support for the introduction of Microsoft Office 2010. For various specialist departments, MS Access 97 files are converted to the new MS Access 2007/2010 format and any necessary changes are made. Furthermore, the specialist departments are given help for any problems with MS Excel files or MS PowerPoint files during the changeover.
The specialist departments contact IT if they have problems converting their Access 97 applications. These requests are forwarded and processed in consultation with the relevant specialist department. Next, the converted application are tested by the specialist department. During the conversion, it was generally necessary to connect a corresponding work group file to Access 2010 and then to import all the Access objects to a blank Access 2010 file or to first import the objects to a blank Access 97 file in order to become the owner of these objects.