IT project database
IT project database: The expert knowledge of our IT consultancy
Convince yourself of the range of our IT consulting services and our unique expertise, which we make transparent for you with our IT project database. With the help of filters and keyword searches, you can search through 4826 IT projects that we have successfully completed with our customers.
As part of the project, the customers existing website chatbot was replaced with a modern, scalable solution based on Microsoft Copilot Studio. The goal was to fully retain the existing functionalities while …
An extension of the existing marketing and campaign processes was implemented to enable the execution of gamification and survey campaigns. The project's goal was to enhance the functionality of marketing emails, manage …
The customer is a regional network operator that operates and maintains the infrastructure for electricity, gas, water, and district heating supply. PTA is implementing the cloud-based Dynamics 365 Sales module for the …
As part of the project, a solution was developed for the structured recording and processing of corporate customer inquiries. The goal was to automatically convert incoming contact requests from an online corporate …
As part of this project, the management and transparency of expiration-based coupons and campaigns within the CRM system were enhanced. The goal was to better map marketing and sales activities and provide …
The aim of the project is to introduce and implement a customer relationship management system that improves customer relationships, optimizes acquisition and sales processes, increases efficiency in customer care and enables marketing …
In order to realize the heat transition propagated by the German government, the customer wants to involve regional tradespeople in the installation of heating solutions in existing and new buildings. To do …
The customer's IT department is supported within the scope of support, possible process optimisations and the resulting further developments. This mainly involves the areas of order and installation processing, including the input …
The standard application of the Customer Service module must be adapted to the individual processes of customer support. Customer service should be able to process customer inquiries more efficiently and with higher …
The customer works with a CRM system. Part of this system includes data exchange with other customer systems developed by third parties. Due to this transfer, technical data containing sensitive customer information …
An existing system for managing customer contacts is being replaced by Microsoft Dynamics 365. The CRM system is initially created with standard settings. Since only a subset of the CRM functionality is …
The customer works with the Dynamics 365 CRM system and has only sold products and services from one business area type. However, as the customer introduces a new product portfolio, the CRM …
Microsoft Dynamics Business Central (online) is intended to serve as a merchandise and warehouse management system. The objectives are to better document the warehouse activities and to enable the purchaser to better …
Support services are provided within the scope of the Microsoft Dynamics 365 platform provided on Azure. For this purpose, PTA GmbH provides a service organization based on ITIL 3. Service design and …
In the course of optimising the cooperation with the specialist partners, a mobile application is being developed in the area of fulfilment or system installation. PTA accompanies the complete project cycle from …
Support services are provided within the framework of the Microsoft Dynamics 365 platform provided on Azure. For this purpose, PTA provides a service organization based on ITIL 3. …
The goal of the migration project is to take advantage of the synergy effects of the Office 365 integration to Dynamics 365. Furthermore, this migration lays the foundation for the use of …
The customer works with the Microsoft CRM system and also uses another system for marketing purposes (digital marketing platform). This DMP is provided with data that is recorded in the CRM system. …
Extension and optimization of the digital solution for energy management and industry 4.0 developed for the customer The web-based application for the management, measurement, analysis, optimization and monitoring of power distribution facilities …
Support services are provided within the scope of the operation of the Microsoft Dynamics CRM application developed and configured for the customer in its current release status (Application as a Service). For …
Within the framework of the project, a platform will be set up which is capable of completely digitizing and, if possible, automating customer acquisition, customer consulting, policy making, insurance folders, administration and …
Evaluation of CRM systems and development or extension platforms based on the specific customer requirements of the financial services industry. Within the scope of the evaluation, SAP C/4HANA Customer Experience, Salesforce Customer …
The customer would like to offer a registration to webinars via a corresponding landing page and support the dispatch of information material after registration. In addition, leads are generated from the registrations …
The goal is to set up a quality management system (for quality and regulatory) in the Management Center Middle East (MCME) of the company and post audit support for Management Center Middle …
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