SAP Solution Manager

In a large number of SAP projects we have gained very good experience with SAP Solution Manager, which is delivered with the Business Suite and is indispensable as a tool for the Basis employees for the installation of the SAP modules. Since the further functional scope of this meta-tool is neglected by many long-time SAP users, we repeatedly point out to our customers in projects and workshops the benefits that can be achieved by using SolMan both in projects and in ongoing operations.

In project work, in addition to project management and documentation, we also provide comprehensive support for test management, which builds on the documented results of the business blueprint and configuration phase. SAP provides best practices for various industries.

SAP Solution Manager can also be successfully used in Application Management, as its range of functions for IT Service Management (ITSM) allows the implementation of ITIL-compliant processes.

In detail, the following functional areas are available:

  • Implementation and upgrade of SAP solutions
  • Central access to all tools (project management, business blueprint, configuration, templates)
  • Central administration of all project information (roadmaps, system landscape, project documentation)
  • Solution documentation
  • Analysis projects for the evaluation of business processes
  • Support in the management of in-house developments and modifications
  • Test Management
  • Central test administration (test management)
  • Test evaluations
  • Reporting of the test status
  • incident management
  • Helpdesk with messages from operational systems
  • Solution support with workflow
  • Change request management and change control
  • Control of changes in projects (Change Request Management)
  • Change control
  • Operation of business processes
  • Monitoring of business processes and jobs in the entire system landscape#
  • Job administration (Job Scheduling Management)
  • System management
  • Central system management
  • Analysis and evaluation of the system landscape (service level reporting)
  • System monitoring (system landscape, monitoring)
  • Connection to SAP service organisations
  • Use of SAP services (e.g. SAP-EarlyWatch Service)
  • Problem management (issue management)
  • Analysis of causes
  • Problem analysis
  • Troubleshooting

Selected projects

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Do you have questions, suggestions or are you interested in our offer? We will be pleased to contact you.