29. March 2024

FONDS professionell: “Colleague AI from the app”

FONDS professionell from 29.03.2024

Banks are also increasingly relying on artificial intelligence. In future, Commerzbank would like its customers to be advised by an avatar. It is designed to relieve sales staff of routine tasks. If everything goes well, the artificial intelligence provides general information as well as personalized advice on various banking services – all in “human” language.

In FONDS professionell, PTA Managing Director Dr. Tim Walleyo talks about developments in the field of AI with regard to the banking avatar, which is being developed for 2.2 million active users of the Commerzbank banking app and will later also be available for corporate customers.

Robert Fischer

Marketing Manager

Related articles

Jetzt Kontakt aufnehmen

Contact now

Download file