Dieses IT-Projekt ist Teil unserer Digitalisierung und Optimierung der IT-Landschaft unserer Kunden. Durch gezielte Maßnahmen fördern wir den technologischen Fortschritt, optimieren systemübergreifende Prozesse und schaffen eine nachhaltige Basis für zukünftige Entwicklungen. Unsere IT-Referenzprojekte dienen als Grundlage zur Orientierung. Sie unterstützen die Wiederverwendbarkeit erprobter Konzepte im Rahmen der Projektumsetzung.
Dies ist eines von 4929 IT-Projekten, die wir erfolgreich mit unseren Kunden abgeschlossen haben.Wobei dürfen wir Sie unterstützen?
Database changes for use of customer data
Projektdauer: 24 Tage
Kurzbeschreibung
The project implements new data protection requirements or new requirements from the department after the merging of specific business units within the company. The adjustments are made in the database environment that saves all types of permissions from the customers of the company regarding the use of their data. The objective of the changes should be correct classification of the customer based on their current permission status, which also matches the current data protection requirements.
Ergänzung
The project comprises defining requirements from the System Modification Requests (SMR) within a functional design document, designing the adjustments within a technical design document, implementing the adjustments and performing the system test. The technical basis for permission assignment is the CRM Clarify system. The adjustments comprise changes in the Clarify frontend area (screen adjustment) when maintaining permissions for a customer, in the Clarify backend area (form code adjustments), as well as database changes in the form of DB structure and procedure changes. With the merging of certain business units, dependencies between permissions that are no longer current must be removed for various units and new dependencies must be added within the programming.
Fachbeschreibung
The objective of adjustments within the database contained in the permissions should be simplified evaluation of the customer data from the department / correct permission assignment to the customers of the telecommunications company. Permissions represent approval from the customer allowing evaluation of a contract and usage data. Based on this data, the business units in the telecommunications company can provide customers with tailored services and targeted marketing promotions.
IT-Projektdaten
- Branchen Telekommunikation
- Fachaufgaben Customer Relationship Management (CRM), telecommunications
- DV-Aufgaben customised software further development
- Systemumgebungen Client/Server, standard software: CRM systems
- Vorgehensmodell customer standard
- Programmiersprachen ClearBasic, PL/SQL
- Datenbanken Oracle Database
- Entwicklungs- und Testtool SQL Navigator for Oracle, UltraEdit
- Betriebssysteme Unix, Windows XP
- Standardsoftware und BI Clarify
- Systemsoftware ClearCase
- Middleware und Frameworks BEA Tuxedo
Projektzeitraum05.09.2006 - 29.09.2006
Kunden, die uns vertrauen
Haben wir Ihr Interesse geweckt?
