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Development/customizing of a call center module for Clarify CRM
Project duration: 10 months
Brief description
Customizing and programming the standard Clarify software in the Call Center and Customer Support modules for use in the end customer area for diabetes care.
Overview
- Branchen pharmaceutical industry
- Fachaufgaben Call Center Management, customer management
- DV-Aufgaben standard software expansion
- Systemumgebungen standard software: CRM systems
- Standardsoftware und BI Clarify
Project periodProjektzeitraum01.06.2003 - 31.03.2004
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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