This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4813 IT projects that we have successfully completed with our customers.How can we support you?
Endur support 2015/2016
Project duration: 2 years, 1 month
Brief description
Involvement in various support activities and projects in the entire Endur environment for an energy trading company. These activities include new and further development, bug fixing, testing. Endur is an energy trading and risk management system used by leading energy companies. Endur and all connected systems (e.g. SAP, reporting databases and other external trading systems) are taken into account.
Supplement
The support includes the following activities: New developments, troubleshooting, and making adjustments to AVS/JVS scripts and tasks (reports and logic scripts), finding and eliminating errors together with the users (in some cases also in the connected databases), involvement in various projects in the Endur environment. In the course of operational activities, the dispatcher function is also taken over for the entire 2nd level support team.
Subject description
The primary task is to secure the operative running of the trading system and its connected satellite applications. This includes support for end-of-day processes in the early shift as well as reporting for risk management (development of user-defined simulation results (UDRs, value-at-risk calculations). Additional tasks involve the expansion of already implemented interfaces to existing applications such as a reporting database developed by the customer. A further operational activity involves undertaking and further developing the dispatcher function within the team, as part of which incoming tickets are forwarded from the internal service desk to the particular experts in order to ensure fast processing. Moreover, the specialist departments are supported in undertaking changes to the implemented scripts and processes.
IT project data
- Industries energy
- Specialist tasks energy trade, Support
- DP tasks standard software support
- System environments standard software: industry systems
- Procedure model customer standard
- Programming languages AVS
- Databases Oracle Database
- Development and test tool SQL Navigator for Oracle
- Standard software and BI Endur, JIRA
Project period01.12.2014 - 31.12.2016
Customers who trust us
Have we sparked your interest ?
