This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4843 IT projects that we have successfully completed with our customers.How can we support you?
Enhancing a CRM in the context of a digitalization campaign
Project duration: 10 months
Brief description
The CRM is expanded to include functions for ordering digital customer services, as well as displaying and changing existing digital customer services.
Subject description
In the context of the digitalization campaign, an option for ordering digital customer services is created in the CRM. Existing digital customer services are displayed to the user, who has the option of adapting and processing the existing digital customer services.
IT project data
- Industries insurance
- Specialist tasks Customer Relationship Management (CRM), digitalization, insurance
- DP tasks customised software further development
- System environments Client/Server
- Procedure model iterative procedure
- Programming languages Delphi
- Databases Sybase SQL Anywhere
Project period01.10.2015 - 31.07.2016
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