This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4813 IT projects that we have successfully completed with our customers.How can we support you?
Functional and technical support in operating iBaanERP software
Project duration: 10 years, 4 months
Brief description
Operating an iBaanERP system is supported both functionally (user support) and technically (troubleshooting, reprogramming). The entire job production process is supported for four operations, starting from the receipt of order. Production planning (MRP) is used as the basis for triggering procurement processes and creating production orders. These processes are completely processed through to project completion and the accounting functions operated in SAP R/3 are supplied with data via interfaces. Operative controlling in iBaanERP is reinforced in part by functions developed internally. At one of the customer's sites, a product configurator will be used with rules governing the generation of materials, bills of material and work schedules for production.
Supplement
In addition to supporting users by providing advice and training, the main task consists of analyzing the causes of any errors that occur and rectifying them either through the manufacturer (case management) or through in-house program adjustments. Furthermore, the project involves designing, programming and testing software enhancements or new programs.
IT project data
- Industries mechanical and plant engineering
- Specialist tasks auditing of accounts, materials management, procurement, production control, production planning, project controlling, purchasing, warehouse management
- DP tasks standard software support
- System environments standard software: ERP systems
- Programming languages Baan 4GL
- Databases Oracle Database
- Standard software and BI iBaan ERP, iBaan Worktop
Project period01.01.2004 - 30.04.2014
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