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Further development of a CRM system
Project duration: 3 years, 4 months
Brief description
Further development of an existing CRM system, functional expansion, bug-fixing, connection of various portals and newly developed web services, ordering and adaptation of digital customer services.
Supplement
Stable operation of a CRM system and its needs-based functional extensions are the main part of PTA role in this project.
Subject description
As part of the digitization offensive, possibilities are being created in CRM to call up new web portals for tariffing, claims reporting and data management purposes from the customer dialogue or contract, to display policies concluded in the web portals and claims reports in the CRM, to display and adapt existing digital customer services and order new ones.
Overview
- Branchen insurance
- Fachaufgaben Customer Relationship Management (CRM), digitalization, insurance, intermediary
- DV-Aufgaben customised software further development
- Systemumgebungen Client/Server
- Vorgehensmodell Scrum
- Datenbanken Sybase SQL Anywhere
- Entwicklungs- und Testtool Xray-Plugin-Jira
- Standardsoftware und BI JIRA
Project period01.02.2020 - 31.05.2023
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