ICIS Support 2018

The system to be maintained is software whose source code was purchased by the company and has been adapted to a very large extent to the individual needs of the customer, so that it can be described as individual software. The development is done with Oracle Forms and PL/SQL. Evaluations are carried out using SQL scripts. The task definition results from error messages in the context of the customer's change request process as well as in the form of smaller internal projects. In the case of internal projects, the requirements analysis and conceptual design are carried out prior to implementation.