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Implementation of SAP Cloud for Customer for sales processes
Brief description
PTA is introducing the SAP Cloud for Customer (SAP Sales Cloud) solution to optimize the sales processes at the customer's site. The implementation project includes the provision and organization of the necessary tenants, as well as their basic setup and configuration for the customer's sales requirements. This also includes the implementation of master data interfaces to the local on-premise ERP system.
Supplement
In addition to the central SAP Cloud for Customer Tenant, the project environment includes the online middleware SAP Cloud Platform Integration for connection to the on-premise SAP ERP system already in place at the customer's site. The PTA works closely with the customer to develop the exact requirements for the system and sets it up according to these specifications. The initial filling of the CRM system with the necessary master data as well as the implementation and activation of the necessary interfaces complete the activities.
Subject description
The online SAP CRM 'Cloud for Customer' is being introduced at the customer's premises to optimize sales processes. The process from customer acquisition to quotation and order placement is thus supported, further digitalised and ultimately made more efficient.
Overview
- Branchen building and construction
- Fachaufgaben BPM: process optimization, configuration, construction projects, consulting, Continuous Integration, customer management, Customer Relationship Management (CRM), digitalization, Lead Management, Migration, Opportunity Management, sales, sales and distribution, sales support
- DV-Aufgaben standard software launch
- Systemumgebungen Cloud Computing, Enterprise Application Integration (EAI), Internet/Intranet, Middleware, standard software: CRM systems, standard software: ERP systems
- Vorgehensmodell agile software development
- Datenbanken Lotus Notes Database
- Standardsoftware und BI SAP Hybris C4C
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