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Integration SAP – CRM interfaces for master and transaction data
Project duration: 8 months
Brief description
In the course of rolling out an SAP template, the data relevant for the SAP service management is integrated into a CRM system and the processes. The activities comprise design of the tasks on the basis of a gap analysis, coordination of the teams on the SAP and CRM sides as well as supporting the integration and acceptance tests.
Supplement
The system environment includes not only SAP ERP 6.0 and CRM Sales force but also an integration layer comprising SAP PI and an Enterprise Service Bus based on Microsoft BizTalk.
Overview
- Branchen pharmaceutical industry
- Fachaufgaben Customer Relationship Management (CRM), interfaces, servicing
- DV-Aufgaben Migration
- Systemumgebungen standard software: CRM systems, standard software: ERP systems
- Vorgehensmodell customer standard
- Standardsoftware und BI salesforce.com, SAP ERP
Project periodProjektzeitraum01.03.2016 - 31.10.2016
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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