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Introduction of processes for project and test management
Project duration: 1 year, 9 months
Brief description
Within the framework of the introduction of a new VDI structure (Virtual Desktop Infrastructure) for application provisioning, infrastructure provisioning, to define and implement the migration of users and the test management necessary processes.
Supplement
The task includes defining the necessary templates, the conceptual design of the test process, error management, and tool-assisted implementation of these processes for IT service management.
Subject description
ServiceNow is implemented as the IT service management tool. This has not yet been used to support the testing activities. The specifications for mapping the test activities therefore had to be developed and documented.
Overview
- Branchen energy
- Fachaufgaben BPM: process realization, process management, QS: Testmanagement, test management
- DV-Aufgaben quality management
- Systemumgebungen PC systems/networks
- Vorgehensmodell customer standard
- Standardsoftware und BI ServiceNow
Project periodProjektzeitraum01.08.2017 - 30.04.2019
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