This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
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Launch consulting for feedback management system
Project duration: 4 months
Brief description
In order to support quality management (QM) and the continuous improvement process (CIP), a project is initiated to introduce a feedback management system in the company. The feedback process is support by an IT solution. The new system is tested by means of various tests. In particular, anomalous results (for the following system versions) are documented. The feedback process is analyzed and modeled in a process model (using BPMN – Business Process Modeling and Notation). An introductory presentation is created to present the process and the new system. This documentation can also be used as a set of internal instructions.
IT project data
- Industries energy
- Specialist tasks BPM: process realization, process organization, QM in the project
- DP tasks organisational consulting
- System environments Internet/Intranet
- Procedure model customer standard
Project period15.04.2015 - 31.07.2015
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