Migration SugarCRM to C4C

Altova Mapforce requires extensive data validation to transform the data provided in text files. This includes matching the accounts and contacts to be migrated with the data already present in the target, so that there are as few duplicates as possible during import. The data must also be matched against another third-party CRM system that is in the process of being replaced. If there are matches, the imported objects must also be marked as migrated there, although this is not the original source. A check for potential duplicates also takes place in the SAP ERP system, which exchanges data with C4C via interfaces. SAP C4C's Data Workbench is used to load the *.csv formatted load files generated by Altova Mapforce as a complete business object or as an individual object.