This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
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Phasing out of a legacy CRM software
Brief description
The project organises the upkeep of a well established Customer-Relations-Management software of one of the world's largest insurance companies. The software provides functionality including sales support as well as customer data management and policy functions.
Supplement
To ensure the maintenance and transition legacy to a modern software, PTA organises the operation and decommissioning of the legacy software. The PTA is covers the areas agile management, business analysis and programming. The programme is written in Object Pascal, and Delphi is used as the development environment. The project uses both Jira and Confluence to create and execute internal documentation as well as the execution of sprints.
Subject description
The software, written in Object Pascal, uses a proprietary framework and help scripts written in C++. Since the use of a development environment is only possible to a limited extent, debugging is done via self-implemented logs.
IT project data
- Industries insurance
- Specialist tasks insurance
- DP tasks customised software support
- System environments standard software: CRM systems
- Procedure model Scrum
- Programming languages Delphi, Ruby
- Databases SAP SQL Anywhere
- Development and test tool MS Visual Studio, RubyMine, Xray-Plugin-Jira
- Standard software and BI JIRA
- System software Confluence
Project start01.01.2022
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