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Quality management support

This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.

Project duration: 4 months

Brief description

In previous surveillance audits of the customer by its Notified Body, non-conformities were raised that the customer's process descriptions were partly outdated and did not meet the requirements of 93/42/EEC (MDD) and ISO 13485:2016. PTA supports the customer in processing and implementing non-conformities as required. This includes, on the one hand, translating standard operating procedures and work instructions into English and, on the other hand, checking whether the regulatory requirements from non-EU countries in which the customer's products are sold, exceed the requirements of the European requirements of 93/42/EEC (MDD) and ISO 13485.

Supplement

Standard operating procedures and work instructions have been translated into English in several areas, e.g. quality management handbook, quality management, document control, service, hygiene and health protection. The regulatory requirements of the following countries were examined to determine whether they exceed the European regulatory requirements: APAC (Australia, Singapore), LATAM (Argentina, Bolivia, Chile, Colombia, Mexico, Peru, Uruguay) and MENA (Iraq, Jordan, Saudi Arabia, Lebanon, Libya, Oman, United Arab Emirates).

Subject description

Manufacturers have to demonstrate that medical devices meet regulatory requirements and work as expected and predicted in order to market them. On one hand, manufacturers must establish a quality management system and document corresponding processes. On the other hand, they must maintain technical documentation for each product, which is a prerequisite for a medical device to be approved and registered. The approval and registration process and required contents of the technical documentation differ in detail for different countries.

IT project data

Project period22.11.2018 - 30.03.2019

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