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SAP R/3 hotline support
Project duration: 4 years, 11 months
Brief description
Hotline for technical and functional information and support. Testing processes within the application programs. Documentation in the Lotus Notes HelpDesk system.
Supplement
Documenting faults and possible solutions. Creating guidelines for users.
Overview
- Branchen mechanical and plant engineering
- Fachaufgaben help desk, logistics, materials management, sales
- DV-Aufgaben standard software support
- Systemumgebungen standard software: ERP systems
- Datenbanken MS Access
- Entwicklungs- und Testtool ABAP/4 - Development Workbench, ABAP/4 Query, SAP QuickViewer,
- Standardsoftware und BI SAP LIS, SAP R/3
Project period01.08.2000 - 30.06.2005
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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