Software Development: AI Avatar-Supported Customer Consultation Processes for Public Health Insuranc
Brief description
Expansion of the digital advisory assistant NEXOVI to include five additional languages in the financial environment.
Supplement
For the translation into the five different languages, adjustments were made to the frontend (in Angular with JavaScript and HTML) and backend (ASP.NET Core).
Subject description
The NEXOVI digital advisory assistant is used by customers to provide automated and interactive customer advice. Thanks to the linguistic enhancements, it can be used not only in the German context but also in an international context on the customer's website. The requirements for the text displayed on the website and the language outputs were initially quality-assured and implemented as agreed with the customer.