This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
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Support for change management of a data warehouse to evaluate complaints
Project duration: 14 years, 6 months
Brief description
Support for the change management systems and maintaining and/or creating the validation and test documentation of a data warehouse system in an international pharmaceuticals company.
Supplement
During change management support, the required documentation and tests are created for the changes to be performed in the DWH systems. Above all, this includes requirement paper, solution paper, traceability matrix and risk documentation (function and system risks) as well as test plans. RequisitePro is used for that. Documents are created during the periodic review. During new developments, the required documents are created and tests performed. The overall system consists of several individual systems for which retirement documentation may also need to be created.
Subject description
Creation of documentation within the change management process in accordance FDA guidelines and customer-specific specifications; creation of corresponding templates in MS Word or MS Excel for generating requirement papers, solution papers, traceability matrices and documents. System or function risk documentation is created during the periodic review. If necessary, retirement documentation is created for the individual systems.
IT project data
- Industries pharmaceutical industry
- Specialist tasks Change Management, documentation, risk analysis, Support, validation
- DP tasks Support
- System environments Internet/Intranet, organizational consulting, standard software: industry systems
- Procedure model customer standard
- Programming languages VBA
- Databases MS SQL Server
- Standard software and BI HP OpenView Service Desk, HP Service Manager, RequisitePro, ServiceNow
- Middleware and frameworks MS SQL Server Analysis Services (SSAS)
Project period01.07.2006 - 31.12.2020
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