Support for changeover to Cognos Analytics

The new Cognos software is installed on a new server that initially runs as a test machine. The Cognos content (report definitions and other metadata) is imported to the new server so that the IT department can verify the new environment. In the course of the changeover, the structuring of the content and, in particular, the authorization concept for Cognos are revised and simplified. In this phase, workshops are held with key users in order to familiarize them with the new environment and in order to coordinate the most important reports and content and the planned changes to the authorizations. New features in Cognos Analytics (particularly dashboards) are explained in brief. On the day of the changeover, the test environment is switched to the production version, after which user support is provided.