This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4822 IT projects that we have successfully completed with our customers.How can we support you?
Support for CRM Analysis Solutions
Project duration: 2 years, 6 months
Brief description
Data analysis of various interfaces from various source systems. New / further development of requirements from sales and distribution within the data warehouse connected to the Clarify CRM system.
Supplement
Second level support for incoming service calls/changes from various subsidiaries and countries.
Subject description
The Analysis Services in the SQL server database are used to prepare the data gained from the CRM applications in order to carry out analyses.
IT project data
- Industries pharmaceutical industry
- Specialist tasks Customer Relationship Management (CRM), Reporting, sales and distribution controlling, sales support
- DP tasks Migration
- System environments Client/Server, standard software: CRM systems
- Programming languages ClearBasic, MDX, T-SQL (Microsoft)
- Databases Clarify Database, MS SQL Server
- Development and test tool MFC, MS SQL Server DTS, UltraEdit
- Standard software and BI Clarify, Clarify eFrontOffice
- System software Visual Source Safe
- Middleware and frameworks MS SQL Server Analysis Services (SSAS)
Project period01.01.2004 - 07.07.2006
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