Support of application operations

Application operation can be divided into three areas:' operation of (relational) databases',' operation of monitoring and alerting infrastructures' and' operation and fault clearance of application servers and software'. The technical tasks include all administrative tasks such as system configuration, log file evaluation, support for application developers, backup and restore tasks and installation of system and application software. In this context, in addition to the execution of defined and documented tasks, new and sometimes complex questions have to be dealt with. Other specialist departments are often involved here, which is why coordination and communication represent a high proportion of the workload.