This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
This is one of 4813 IT projects that we have successfully completed with our customers.How can we support you?
Support of various computer systems
Project duration: 7 years, 1 month
Brief description
Parallel to the development of new IT functionalities (electronic processing of invoices, data warehouse, data hub, multidimensional evaluation possibility and automated report distribution via email as well as electronic recording of orders in the branches), the associated systems are to be supported at the German branch of a global group operating in retail.
Supplement
In order to be able to support the systems and to be able to act in a qualified manner in case of user questions, an in-depth knowledge of the IT functionalities used is necessary. Based on the built-in monitoring, the support should be provided.
Subject description
The monitoring functionalities used are to be continuously improved, so that the support activities are easy to carry out.
IT project data
- Industries trade
- Specialist tasks Monitoring, Support
- DP tasks Support
- System environments Business Intelligence, Client/Server, Internet/Intranet, technical data processing
- Procedure model Waterfall Model
- Programming languages T-SQL (Microsoft)
- Databases MS SQL Server
- Development and test tool MS Visual Studio
- Middleware and frameworks MS SQL Server Analysis Services (SSAS)
Project period16.07.2018 - 31.07.2025
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