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Support&Development Issue Viewing Tool for internal stakeholders of a LIS

This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.

Project duration: 9 months

Brief description

To manage the processing status of defects and requirements in its long-established laboratory information system, the customer maintains a widely used defect management software. In order to make the current progress transparent to internal stakeholders such as sales, marketing and others, a user interface that is accessible to a wider range of users is required.

Supplement

The software to be develop further is designed as a single-page web application (SPA) based on React in the front end and Spring Boot in the back end. The frontend runs in the browser and communicates with the backend via a REST API interface and with the customer's authentication infrastructure via HTTP / HTML. The customer's own development is used as the component framework to support the corporate design. The backend communicates with the error management software Jira via its REST API and also with a PostgreSQL database instance in which the user-specific change tracking settings are kept persistent. PTA team coordinates the project, captures the requirements, implements new features in frontend and backend and adapts the automated and manual tests. A github build, test and deployment chain is supporting the development.

Subject description

The laboratory information system, which the customer sells worldwide, is continuously being developed further and errors are being rectified. The solution is installed at several thousand locations worldwide. Each installation is managed by a regional representative. In addition to the release documents published at irregular intervals, these regional representatives are to be offered an easy-to-use information platform to keep them informed and up to date on the progress of the processing of known errors and further developments. A switch can be set for particularly interesting bugs and further developments in order to be informed automatically by email when the status changes.

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