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Customer service center
Project duration: 4 months
Brief description
Introducing the ClearSupport, ClearCallCenter and ClearSales modules from Clarify eFrontOffice 8.5 (German) for operating a customer service center.
Subject description
System integration in CRM.
Overview
- Branchen pharmaceutical industry
- Fachaufgaben customer management, customer service, system integration
- DV-Aufgaben standard software launch
- Systemumgebungen standard software: CRM systems
- Datenbanken Oracle Database
- Standardsoftware und BI Clarify
Project periodProjektzeitraum01.11.2000 - 06.03.2001
Contact
PTA GmbH Head Office
Weberstraße 2-4
D-68165 Mannheim
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