Börsen-Zeitung: “Using artificial intelligence to strengthen customer loyalty”

Agentic AI, a new evolutionary stage of artificial intelligence, provides the life science industry with promising solutions. More and more companies in this sector are recognizing the value of agentic AI – especially when it comes to automated diagnostics and laboratory processes.

The majority of German companies recognize the added value of artificial intelligence (AI) and the potential that the use of artificial intelligence (AI) promises. Although AI is perceived as strategically important, many organizations are still in the early stages of testing or selective implementation. Clear target corridors and holistic strategies are lacking in many places.