At BKK Pfalz in Ludwigshafen, bots, avatars and interactive video advisors take over the 24/7 shift and ensure that the insurance company is “always on”. Brand new: the interactive video advice assistant “Anna explains it”, developed in collaboration with the Mannheim-based IT consultancy PTA GmbH.
Agentic AI, a new evolutionary stage of artificial intelligence, provides the life science industry with promising solutions. More and more companies in this sector are recognizing the value of agentic AI – especially when it comes to automated diagnostics and laboratory processes.
The majority of German companies recognize the added value of artificial intelligence (AI) and the potential that the use of artificial intelligence (AI) promises. Although AI is perceived as strategically important, many organizations are still in the early stages of testing or selective implementation. Clear target corridors and holistic strategies are lacking in many places.
In the highly regulated energy sector, increasing customer requirements are meeting growing complexity. Agentic AI opens up new possibilities here: Intelligent systems act independently, make well-founded decisions and adapt to dynamic framework conditions. Agentic AI thus relieves the burden on market players and supports reliable, efficient management.
