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Adjustment of Standard Operating Procedures (SOP)

This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.

Project duration: 1 year, 7 months

Brief description

Alignment and updating of standard operating procedures (SOP) and support in project management.

Supplement

Comparison and updating of standard operating procedures (SOP) according to in-house standard procedures in various areas of work such as complaint management, local products, security aspects, handling of returns and cooperation with third parties.   Project management: Enhancement monitoring of SOP templates from business locations in other countries, country support, preparation and follow-up of meetings. Maintenance of the SharePoint intranet: allocation of access and rights, adaptation of content, creation of surveys, optimisation of the team site structure.

IT project data

Project period26.08.2014 - 14.03.2016

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We provide information on the handling of the data collected here in our privacy policy.