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Expansion of customer credit management system

Project duration: 10 months

Brief description

Introduction of a cross-company view of customers who are managed as debtors in more than one company. This view contains a range of key figures that are important for assessing the creditworthiness of debtors. These include turnover, payment history, credit limit, exposure and ratings. In addition, there is further information from credit agencies and contact persons assigned to the debtors in the companies. If definable threshold values are exceeded at Group level, workflows are generated to trigger a cross-company exchange for a debtor.

Supplement

In addition to technical project management and advice for the specialist project management, the specialist departments and developers receive support in various areas. This includes test management, the creation of templates for test cases and consulting during test execution. The specialist departments also receive database evaluations containing debtors that are relevant for more than one company. The development environment receives an extension of the data so that a high level of coverage of the required developer tests is possible.

Subject description

The early recognition of potential payment defaults by debtors is an important component of customer credit management. In addition to the Group's own experience of a customer's payment behavior and information from credit agencies, the experience of other Group companies with a customer is important when it comes to identifying liquidity problems at an early stage. In addition to the exchange of information between Group companies, the Group obtains an overall perspective on customers that are relevant to several subsidiaries.

Overview

Project period01.09.2023 - 30.06.2024

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Marcus Rödiger, ein Mann mit braunen Haaren und Brille

Marcus Rödiger

Head of Consumer Goods & Retail

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