This is one of 4537 IT projects that we have successfully completed with our customers.

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Field service

Project duration: 25 days

Brief description

As part of the worldwide introduction of a CRM system (mobile data entry via GPRS technology), a backup solution is implemented to ensure that the system is independent of the online system (e.g. if the GPRS service is not available) thanks to local data entry.


To achieve this, an MS Word document is implemented by VBA as an input form. This form can send the data automatically as an e-mail in MS Outlook.

Subject description

The application supports service technicians on site in recording relevant data (e.g. working hours) and serves as an upstream system for the central CRM application.


Project period15.09.2000 - 10.10.2000

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