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Integration of a platform for document exchange between customers and external service providers

This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.

Project duration: 3 months

Brief description

In order to simplify document exchange between the insurance company and insured policy holders, a platform is integrated into the existing application landscape for exchanging documents. It is implemented on the basis of an ESB (Enterprise Service Bus).

Supplement

The ESB is implemented by means of a proprietary Java EE-based integration layer which carried out data routing and transformation between internal systems of the insurance company and the IBM Insurance Service Hub (ISH). The ISH then organizes communication with the insured policyholders in turn.

Subject description

If the insured policyholder needs to submit documents, this can be done by electronic means. For this purpose, the insured policyholder is initially sent a link to a personalized upload portal. Via this portal, the insured policyholder can then transfer documents quickly and securely to the insurance company.

IT project data

Project period07.07.2015 - 15.10.2015

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Björn Huppertz

Head of Financial Services

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