Integration of a sales unit into an existing CRM system

The existing CRM system is a customized software in Delphi that is installed on the dedicated computers. The newly developed application for the specialized sales unit is a cloud-based web application implemented in Angular. The integration is implemented via residual interfaces and dedicated servers, which are responsible for maintaining communication between the systems. For the implementation of this integration, PTA filled all roles in an implementation team. This includes the product owner, scrum master, IT architect, business analysts and developers. The requirements are implemented in an agile setup, which includes continuous improvement, common agile formats and constant feedback processes with the stakeholders.