This IT project is part of our digitalization and optimization of our customers’ IT landscape. Through targeted measures, we promote technological progress, optimize cross-system processes and create a sustainable basis for future developments. Our IT reference projects serve as a basis for orientation. They support the reusability of tried and tested concepts as part of project implementation.
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Microsoft Dynamics® CRM 2016 onPremise to Dynamics 365 Online
Project duration: 5 months
Brief description
The goal of the migration project is to take advantage of the synergy effects of the Office 365 integration to Dynamics 365. Furthermore, this migration lays the foundation for the use of the power features of the Dynamics 365 business platform. This applies in particular to the seamless integration into Power BI, Power Apps and Power Automate.
Supplement
The PTA project team will perform the complete technical migration of the OnPremise CRM system, including interfaces, SharePoint data, and transaction data transfer to the cloud platform.
Subject description
The migration of the Microsoft Dynamics CRM system serves to ensure efficient support of customer-related processes in the areas of prospect and inquiry management, customer and contact data management, sales and contract process, installation, repair and incident management.
IT project data
- Industries energy
- DP tasks Migration
- System environments Platform as a Service (Paas), standard software: CRM systems
- Procedure model Scrum
- Development and test tool Azure DevOps, MS Team Foundation Server TFS
- Standard software and BI Microsoft Dynamics 365, Microsoft Dynamics CRM
- Middleware and frameworks Azure Blob Storage, MS .NET Framework
Project period07.10.2019 - 28.02.2020
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