IT project database
IT project database: The expert knowledge of our IT consultancy
Convince yourself of the range of our IT consulting services and our unique expertise, which we make transparent for you with our IT project database. With the help of filters and keyword searches, you can search through 4902 IT projects that we have successfully completed with our customers.
An extension of the existing marketing and campaign processes was implemented to enable the execution of gamification and survey campaigns. The project's goal was to enhance the functionality of marketing emails, manage …
The customer is a regional network operator that operates and maintains the infrastructure for electricity, gas, water, and district heating supply. PTA is implementing the cloud-based Dynamics 365 Sales module for the …
As part of the project, a solution was developed for the structured recording and processing of corporate customer inquiries. The goal was to automatically convert incoming contact requests from an online corporate …
As part of this project, the management and transparency of expiration-based coupons and campaigns within the CRM system were enhanced. The goal was to better map marketing and sales activities and provide …
The client sells the Deutschland-Ticket Job product to affiliated transport companies and local public transport organizations. The project's goal was to structure and streamline the sales process for this product within the …
The aim of the project is to introduce and implement a customer relationship management system that improves customer relationships, optimizes acquisition and sales processes, increases efficiency in customer care and enables marketing …
At a transport association, the existing Dynamics 365 CRM system is to be expanded so that all customer and usage data already available in other systems can be merged. This applies in …
Customisations in Microsoft Dynamics CRM onPremise in relation to the new quotation calculation tool functionality when creating or updating customer data and projects. …
In order to realize the heat transition propagated by the German government, the customer wants to involve regional tradespeople in the installation of heating solutions in existing and new buildings. To do …
To avoid data inconsistencies in the Dynamics 365 Sales system in the area of end customer marketing, a functionality is provided that performs an automated data consistency check and initiates data corrections …
The customer acts as acquirer and enables access to the credit card system and ensures that the money is transferred from the issuer to the shop. The customer also manages a large …
The network connection applications created in MS Dynamics by the sales colleagues must be transferred to the i-connect system for further processing in ERP SAP. We are replacing the customer's existing C4C …
Leads are created in the CRM system via different touchpoints (web, CSV import, manual entry). A sales manager manually assigns these leads to sales employees according to certain rules. The goal of …
The customer plans to transfer the absence requests of its employees from a special time recording tool to its HR system and from there to the CRM sales system in which the …
The membership of a field service team changes regularly. Therefore, the teams are populated promptly before the assignment. The planning of field service assignments is simplified by the replacement of an Excel …
The customer acts as a transport association in the public transport sector. The customer sells the SemesterTicket product for its affiliated transport companies and local public transport organisations. Before the start of …
At a transport association, the existing Dynamics 365 CRM system is expanded to enable the consolidation of all customer and usage data already available in other systems. This applies in particular to …
The MS Dynamics app for contribution margin accounting is an important step towards a key figure-driven control of the customer company. With MS Dynamics CRM and Business Central, processes are automated and …
Capturing leads and contacts in the MS Dynamics CRM system, a double opt-in is required for marketing consent via email. The status of the consent (requested and granted) should be stored in …
The customer's IT department is supported within the scope of support, possible process optimisations and the resulting further developments. This mainly involves the areas of order and installation processing, including the input …
The standard application of the Customer Service module must be adapted to the individual processes of customer support. Customer service should be able to process customer inquiries more efficiently and with higher …
The customer works with a CRM system. Part of this system includes data exchange with other customer systems developed by third parties. Due to this transfer, technical data containing sensitive customer information …
The customer wants to calculate various analyses and KPIs in Power BI from data mapped in a Dynamics 365 instance. Furthermore, the whole thing is to be prepared interactively as well as …
PTA accompanies the customer, who has no previous experience in the area of Power BI, in the first steps. A one-day workshop is designed for this purpose, which provides an introduction to …
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