Proof of Concept for Document Processing with RAG

Due to the high complexity of internal knowledge regarding production and administrative processes, the customer aims to simplify access to knowledge for all employees, regardless of their experience or length of service. For this purpose, PTA is designing and developing a prototype of an AI system that can answer questions based on the company's documentation. The system is intended to be easy to use and capable of flexibly answering questions in natural language without requiring prior knowledge or strict formatting guidelines. Since company documentation represents trade secrets and proprietary know-how, a local operating environment is targeted, running entirely on the company's own server hardware without any external communication over the internet. To sustainably optimize operating costs and maximize the benefits of AI deployment, the system is being developed based on a resource-efficient RAG architecture with the integration of medium-sized open-source language models.